Shipping policy

SHIPPING POLICY

Order Processing

  • Orders are generally processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

  • United Kingdom: 5–10 Business Days
  • United States: 7–12 Business Days
  • Europe: 7–14 Business Days
  • International Orders: 10–20 Business Days

Delivery estimates are subject to change based on:

  • Customs clearance procedures.
  • Weather conditions.
  • Courier delays.
  • Seasonal demand and promotional periods.

Shipping Charges

Shipping costs are calculated during checkout unless complimentary shipping promotions are applicable.

Order Tracking

Customers will receive shipping confirmation emails containing tracking information once orders have been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delivery issues arising from inaccurate or incomplete information provided by customers.

Lost or Delayed Packages

If your order appears lost or significantly delayed, please contact our customer support team. We will make reasonable efforts to assist in resolving shipping-related concerns.